Privacy policy

The website llpnamil.co.uk is run by NAMIL LLP, a limited liability partnership registered in England and Wales (registration number OC438272).

Registered office: 2nd Floor College House, 17 King Edwards Road, Ruislip, London HA4 7AE, United Kingdom.

NAMIL LLP is the controller of the personal data described in this policy. This means we decide how and why it is used.

For any privacy question, email us at info@llpnamil.co.uk.

Contact form

When you use our contact form, you give us:

• your name
• your email address
• your company name (optional)
• the service you are interested in
• your message

Please do not include sensitive information (for example health details) in your message. We do not need it.

Email

When you email us directly, we receive your email address, name and anything you write.

Website visits

When you visit the website, our hosting provider’s servers automatically record basic technical data, such as your IP address, browser type, the page you asked for and the date and time. This is standard for any website and is used to keep the site running and secure. [CONFIRM: Hostinger log retention]

We do not use analytics tools, advertising pixels or any other tracking on this website. Our fonts are stored on our own server, so loading a page does not send your data to a font provider.

Replying to your enquiry and preparing a quote

Data: contact form or email details. Lawful basis: steps before entering into a contract at your request, and our legitimate interests in answering people who contact us.

Keeping a record of our correspondence

Data: contact form or email details. Lawful basis: legitimate interests in keeping track of conversations and handling any follow-up.

Keeping the website working and secure

Data: technical data in server logs. Lawful basis: legitimate interests in running a safe, working website, for example blocking attacks and fixing errors.

Meeting legal obligations

Data: contact and business details. Lawful basis: legal obligation, for example keeping business and tax records if you become a client.

We do not use your data for marketing unless you have asked us to, we do not sell it, and we do not make automated decisions about you.

If you become a client, we will handle any personal data we process on your behalf under a separate written agreement (a data processing agreement). That work is not covered by this policy.

We only use cookies that are strictly necessary for the website to work. Under the Privacy and Electronic Communications Regulations (PECR), these do not need your consent, so we do not show a cookie banner. These may include:

• WordPress cookies, set only if you log in to the site’s admin area. Normal visitors do not log in.
• Caching cookies from our caching software (LiteSpeed Cache), used to serve the right version of a page quickly.
• Security or form cookies, if our contact form or site software needs them to work and to protect against spam.

We do not use analytics, advertising or social media cookies. If this ever changes, we will update this policy and ask for your consent first where the law requires it. [CONFIRM: final cookie list]

You can block or delete cookies in your browser settings. Blocking strictly necessary cookies may stop parts of the site from working.

We do not sell or rent your data. We share it only with service providers who help us run our business (called processors). They may only use it on our instructions.

• Hostinger International Ltd. hosts our website and our email. Your contact form messages, emails and server logs are stored on their systems.

[CONFIRM: any other processors]

We may also share data if the law requires it, for example with HMRC, the police or a court, or with professional advisers (such as accountants or lawyers) who are bound by confidentiality.

No AI tools on this website

Although we provide AI integration services, this website has no AI chatbot, and the information you send us through the website is not passed to AI providers.

Our hosting provider’s infrastructure may be located outside the UK, for example in the European Economic Area (EEA). [CONFIRM: Hostinger data centre location]

Where your data is transferred outside the UK, we make sure it is protected by one of the safeguards allowed under UK law:

• UK adequacy regulations, which recognise that a country (including EEA countries) protects personal data to an adequate standard; or
• the International Data Transfer Agreement (IDTA) or the UK Addendum to the EU Standard Contractual Clauses.

You can email us for more information about the safeguards we use.

Enquiries that do not lead to a contract

6 months after our last contact with you.

Correspondence and records for clients

6 years after the end of the contract, as required by UK law (company and tax accounting records).

Server logs

Only as long as our hosting provider keeps them. [CONFIRM: Hostinger log retention]

Website backups

Up to 30 days, then overwritten.

We use sensible technical and organisational measures to protect your data, including encrypted connections (HTTPS), access only for people who need it, strong passwords and keeping our software up to date.

No system is completely secure, but if a breach affects your data and puts you at risk, we will tell you and, where required, the ICO.

Under UK data protection law you have the right to:

• Access: ask for a copy of the personal data we hold about you.
• Rectification: ask us to correct data that is wrong or incomplete.
• Erasure: ask us to delete your data.
• Restriction: ask us to limit how we use your data, for example while we check a complaint.
• Objection: object to us using your data where we rely on legitimate interests. We will stop unless we have a strong reason to continue.
• Portability: ask for data you gave us in a common, machine-readable format, or ask us to send it to someone else. This applies where we use your data under a contract or with your consent.

To use any of these rights, email info@llpnamil.co.uk. It is free. We will reply within one month. If your request is complex, we may need up to two more months, and we will tell you if so. We may ask you to confirm your identity first.

Some rights have limits. For example, we may need to keep certain records to meet legal obligations.

If you are unhappy with how we handle your data, please tell us first at info@llpnamil.co.uk so we can try to put it right.

You also have the right to complain to the UK’s data protection regulator, the Information Commissioner’s Office (ICO):

• Website: ico.org.uk/make-a-complaint
• Phone: 0303 123 1113

We may update this policy, for example if we add new tools to the website. When we do, we will change the “Last updated” date at the top. If a change is significant, we will make it clear on the website.

Email: info@llpnamil.co.uk